Contact Us

Need to get in touch with us? Here's How:

Pond Pro Direct

Any Questions? Please don't hesitate to ask:

4530 West Fork Drive, Westfield, IN 46062, United States

Phone: +1 (765) 508-4352
Email: support@pondprodirect.com

Customer Service Hours: Mon-Fri 9am-5pm EST

Live Chat: On the bottom right of your screen, there is a live chat bubble. If we're online we will happily help you through chat.

Leave a Message: If our live chat representatives are offline, you can still leave a message for us in the chat queue. This will get forwarded to us, and we'll respond via email or phone.

Contact Us

Business name: Pond Pro Direct

Live Chat Support: Bottom Right

Phone: (765) 508-4352

Email: support@pondprodirect.com

Business Hours: Monday - Friday 9AM - 5PM EST

Address: 4530 W. Fork Drive, Westfield, IN, 46062

Note: Products ship directly from our manufacturer or distribution partners.

Our Mission

Our mission is simple: make professional-quality ponds achievable for everyday homeowners by combining expert guidance with curated, proven products that work together as complete systems.

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